Privacy Policy
At NenSoul, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect
When you visit our site or place an order, we may collect the following information:
Personal Information: Name, email address, shipping address, billing information, and phone number.
Order Details: Items purchased, transaction amounts, and payment method (processed securely via third-party providers).
Usage Data: IP address, browser type, device information, and how you interact with our site (via cookies and analytics tools).
2. How We Use Your Information
- We use your information to:
- Fulfill and manage your orders
- Communicate order updates or support inquiries
- Improve our website and customer experience
- Send occasional marketing emails (only if you've opted in)
3. How We Protect Your Data
NenSoul uses secure technologies and trusted third-party services (like Shopify or PayPal) to process and store your information safely. We never sell, rent, or trade your personal data to third parties.
4. Cookies
We use cookies to personalize your experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings at any time.
5. Third-Party Services
Some services we use (like payment processors, email platforms, or analytics tools) may collect data under their own privacy policies. We recommend reviewing their terms for more details.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Request information about how your data is used
To make a request, please contact us at shopnensoul@gmail.com
7. Policy Updates
We may update this policy occasionally. Any changes will be posted here, with the effective date updated accordingly.
Questions?
If you have any questions about this policy or how your information is handled, feel free to reach out at shopnensoul@gmail.com.
Thank you for trusting NenSoul — your energy, your style.